Privacy Policy

This website is operated by MISCON ENTERPRISE LIMITED ("MISCON", "we", "us" or "our").

MISCON ENTERPRISE LIMITED is a company registered in England and Wales under company number 17314642.

Registered office:

For privacy enquiries, contact: support@miscon.co.uk

For the purposes of applicable UK data protection law, MISCON ENTERPRISE LIMITED is the data controller for personal information collected directly through this website.

Depending on how you interact with MISCON, we may collect:

• your name;
• email address;
• telephone number;
• information submitted through website forms;
• information you provide when contacting MISCON;
• information associated with enquiries or bookings;
• technical information such as IP address, browser type, device information and website activity;
• analytics information where you have provided any consent required by law;
• records relating to services you have enquired about or purchased; and
• correspondence between you and MISCON.

Payment information may be processed by third-party payment platforms such as Whop and their payment providers. MISCON does not need to receive or store your full payment-card details where those payments are processed directly by those providers.

We may process personal information to:

• respond to enquiries;
• arrange calls or provide requested information;
• provide and administer our services;
• manage customer and community relationships;
• communicate with users about services they use;
• process or administer purchases through relevant third-party providers;
• maintain the security and operation of our website;
• understand website performance and usage;
• comply with legal and regulatory obligations; and
• establish, exercise or defend legal claims where necessary.

Depending on the circumstances, we may rely on:

Contract

where processing is necessary to provide a service you have requested or to take steps at your request before entering into a contract.

Legitimate interests

where reasonably necessary to operate, secure and improve our business and services, provided those interests are not overridden by your rights.

Consent

where we ask for your consent, including for non-essential analytics or similar technologies where required.

Legal obligation

where processing is necessary to comply with an applicable legal requirement.

We may use analytics technologies, including Google Analytics, to understand how visitors use our website.

Where applicable law requires consent for non-essential cookies or similar technologies, these technologies will not be activated until the appropriate consent has been obtained.

More information is available in our Cookie Policy.

We may use trusted third-party service providers to operate our website and services.

These may include providers responsible for:

• website hosting and infrastructure;
• email delivery;
• analytics;
• payment processing;
• customer communications;
• community or messaging platforms; and
• technical support and security.

Our services may also link to independent third-party services including Whop, Discord, WhatsApp, Telegram, social-media platforms, brokers and other commercial partners.

Those organisations may process personal information under their own privacy policies where you interact with them directly.

Some of our service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps required by applicable data protection law to protect that information.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting, contractual and dispute-resolution requirements.

Different categories of information may therefore have different retention periods.

When information is no longer required, it will be deleted or otherwise handled in accordance with applicable law.

Depending on the circumstances, UK data protection law may give you rights including:

• access to your personal information;
• correction of inaccurate information;
• deletion of information;
• restriction of processing;
• objection to certain processing;
• data portability; and
• withdrawal of consent where processing relies upon consent.

Not every right applies in every circumstance.

To exercise your rights, contact support@miscon.co.uk.

You also have the right to complain to the UK Information Commissioner's Office if you believe your personal information has been handled unlawfully.

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

No internet-based service can, however, guarantee absolute security.

MISCON's services are intended for people aged 18 or over.

We do not knowingly offer our services to children.

We may update this Privacy Policy where our services, technology or legal obligations change.

The latest version will be published on this website with an updated revision date.